Refund Policy
5-Day Refund Window
Refund requests must be raised within 5 days of booking, before the shipment is dispatched to the destination address.
At Aryan International, we are committed to providing reliable and transparent services. This Refund Policy outlines the conditions under which a refund may be requested and the process for claiming one. Please read this policy carefully before availing our services.
01 Eligibility for Refund
A refund request is eligible only when:
- ✓ The request is raised within 5 days of the booking date.
- ✓ The shipment has not yet been dispatched to the destination address.
- ✓ The refund request is submitted through the official platform or by contacting our support team.
02 Non-Refundable Cases
Refunds will not be issued in the following situations:
- The shipment has already been dispatched or is in transit.
- The 5-day refund window has elapsed from the date of booking.
- The request is raised after delivery has been attempted or completed.
- Charges for additional services such as insurance, packaging, or express handling are non-refundable once the service is availed.
03 How to Request a Refund
1
Contact Support
Reach out to our support team via email at cs@aryaninternational.co.in or through the Help section in your account dashboard.
2
Provide Booking Details
Share your booking ID, registered email address, and the reason for the refund request.
3
Verification
Our team will verify the request against the eligibility criteria and confirm the status within 1–2 business days.
4
Refund Processed
If approved, the refund will be credited to your original payment method within 5–7 business days.
04 Refund Timeline
Once your refund is approved, here is the expected timeline:
Approval
Day 1–2
Processing
Day 2–4
Bank Transfer
Day 4–7
Credited
By Day 7
The refund will be credited to the original payment method used at the time of booking. Processing times may vary slightly depending on your bank or payment provider.
05 Contact Us
For any refund-related queries, feel free to reach out to our customer support team:
Email: cs@aryaninternational.co.in
Phone: +91 7071-723-723
Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST
Last updated: January 2025 | Aryan International
